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On Singapore Airlines flight leaving Bangalore

2/13/2014

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On Singapore Airlines flight leaving Bangalore
Late Wednesday 2/12/14

Well I am furious.   The purple carryon bag was too heavy to carry on the plane, Singapore Airlines told me at the ticket counter, so I had to check it in.  They told me that if I could put all the stuff in my two check-in bags there would be no extra charge.  I said I can't.   The two check-in bags were stuffed to the gills.  

I took out my computer and my eyedrops and said go ahead and check the purple bag, I'll pay the extra fee.

I figured it would be 50 bucks, maybe a hundred if really excessive.

When they told me it would be a little more than 2400 rupees, I thought that wasn't too bad at all, only about 40 US dollars.  They would only take rupees, and I only had a couple hundred  on me, so they took me over to forex (foreign currency exchange).  That is where I learned they were charging me more than 24000 rupees.  

Yes, twenty-four thousand rupees.   Four hundred US dollars.   About 450 bucks actually.  I started to cry.

"I don't have that much money," I told them, which is true.  I only have about 400 bucks cash on me.   And when the forex guy said he would take my credit card, all of a sudden the price went up to 27300 rupees.  

I told the staff to take me to the airport gift shop and I would buy a bigger suitcase and transfer everything, but she refused   because my two bags were already checked in and could not be called back. i thought that was s bunch of hooey and said so.  Not very pleasantly or quietly, either.

In the end I had to buy 25000 rupees (they knocked off the 2300  rupees extra charge for using the credit card) and I was so pissed that when Singapore Airlines tried to give me a few rupees back in change, I told them to "keep your stolen money."

I have never been so helplessly furious in my life.  I really was in tears. I don't mind paying extra baggage fees -- I would not have complained about even  a hundred bucks -- but four hundred and fifty bucks is extreme and exorbitant.

I suppose it comes as no surprise that even though I'm so upset, i nevertheless have been able to enjoy one of the best airline meals ever.  It was one of the special-order Indian vegetarian meals,  and I wish Mayu were here, not just to tell me what some of the dishes were, but because the Wrath of Mayu is a mighty and fearsome thing to behold.  

Just imagining the unholy hell she would have given them over the excess baggage fee is making me feel better.
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    Mary Dignan

    I can be reached at dignan101@sbcglobal.net

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